Name: Check Maid
Price range: $$

By accessing this website, you are agreeing to be bound by these Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

Refunds

We offer a full service guarantee. If you are not satisfied with any part of your cleaning, we will provide a refund or send a team back to re-clean at no additional cost.

Appointment Arrival Times

While Check Maid's teams always aim to arrive on-time, road conditions and other unfortunate conditions do arise. As a result, Check Maid's cleaners may arrive 30 minutes on each side of the scheduled hour; e.g. if your cleaning is scheduled for 12pm, we may arrive from 11:30am to 12:30pm.

What We Do Not Clean

Check Maid does not offer steam cleaning, carpet shampooing, or laundry (unless added as an extra). Our flat-rate does not account for homes that are post-construction cleanings, hoarding homes, large party cleanup, or frat homes. For insurance reasons the cleaners cannot lift any objects heavier than 30 pounds. For our cleaners' safety they cannot clean bodily fluids, mold, or other biohazards. The cleaners do not clean outside areas, fireplaces or the exterior of windows.

Resolving Issues

If you experience any issues with your cleaning, please contact us within 24 hours and we will work promptly to resolve the matter to your complete satisfaction through a re-clean or refund.

Revisions and Errata

The materials appearing on Check Maid's website could include technical, typographical, or photographic errors. Check Maid does not warrant that any of the materials on its website are accurate, complete, or current. Check Maid may make changes to the materials contained on its website at any time without notice. Check Maid does not, however, make any commitment to update the materials.

Existing Damages

If the customer is notified of any damages before the cleaning finishes, any damage claims are void. Check Maid will reimburse for damages in the form of refunding the cleaner to cover the cost of repair. Customers must provide images of damage of both before and after the cleaning along with proof that damages were caused at the time of the cleaning. All claims must be made within 24 hours of the cleaning.

Quality Assurance

Check Maid reserves the right to take photographs inside of the client's home, on rare occasion, for quality assurance purposes, with the intent of internal use only.

Cancellation Fee

Appointments cancelled with less than 24 hours notice may be subject to a cancellation fee. We understand that life happens, so please try to notify us as early as possible if you need to reschedule.

Legal Jurisdiction

Check Maid operates in the jurisdiction of Pennsylvania. You agree to handle any legal action within East Stroudsburg, PA.

Changes to These Terms

By using this Site, you signify your acceptance of these terms. If you do not agree to these terms, please do not use our Site. Your continued use of the Site following the posting of changes to these terms will be deemed your acceptance of those changes.

Your Acceptance of These Terms

Updated for 2026

Check Maid has updated its Terms of Service to reflect our expanded service areas and modernized booking platform. Our commitment to customer satisfaction remains unchanged: we continue to offer a full service guarantee on every cleaning, and our transparent pricing ensures you always know exactly what you will pay.

We have also clarified our dispute resolution process to be more customer-friendly. If you experience any issues with your service, please contact us within 24 hours and we will work promptly to resolve the matter to your complete satisfaction.

For any questions about these Terms of Service, please contact us at [email protected] or call (800) 737-4802.